Urja by CHL Living · Indore

Questions your family
will actually ask.

Including the critical ones. Every answer below is drawn directly from the core documents: the Allotment Letter, the Maintenance & Services Terms and the Uma Club Operating Charter. If you have any additional queries, we are happy to assist.

Who it is for

Age rules, family eligibility and moving in

Who is allowed to live at Urja?

Every resident must be at least 55 years of age at the time of moving in. This criterion applies to the actual occupant living in the flat, not necessarily the registered property owner.

Can I buy a home for my parents without living there myself?

Yes. The purchaser and the resident occupant do not have to be the same person. You can purchase the flat in your name and your parents can comfortably live in it, as long as they meet the age requirement of 55+.

Can my children and grandchildren come and stay?

Yes, warmly welcome. Family members and guests under 55 years can stay with you for up to 60 days in a calendar year. If you wish to host someone for a longer stay, simply inform our community team in writing for prior concurrence.

Are there any health conditions at the time of moving in?

Only one basic criterion: the incoming resident should not be suffering from an active contagious infection at the time of taking possession. There is no invasive medical screening or fitness test required.

What if my parent is already using a walker or needs daily assistance?

Urja has been purposefully planned for barrier-free living with safety grab rails, anti-skid vitrified flooring, wide well-lit corridors, stretcher lifts with 100% DG power backup and interconnected towers so seniors never need to navigate rain or wet surfaces. General nursing staff and care attendants remain present on campus 24x7.

Dedicated personal attendant support (one-on-one bedside care) is an optional paid service coordinated based on individual requirements and staff availability. We evaluate specific medical needs transparently before booking.

What it costs

Every charge, breakdown and revision rules

What do I have to pay every month, no matter what?

Only two core components:

  • Community maintenance: Rs. 5 per sq. ft. of super built-up area per month. This covers 24x7 gated security, landscaped gardens, water treatment plant and supply, common area lighting and diesel generator backup, internal roads and storm drains, campus housekeeping, waste management and upkeep of Uma Club.
  • Uma Club and wellness membership: Rs. 5,000 per person per month. This includes heated swimming pool access, gymnasium, yoga and meditation sessions, library, pickleball, indoor sports, wellness workshops and round-the-clock on-site medical desk support.

All other convenience services remain optional.

What is optional, and what does it cost?
  • Daily Dining Plan: Five fresh meals a day (morning herbal drink/juice, breakfast, wholesome lunch, evening high tea with snacks and dinner). Available at Rs. 150 per meal, Rs. 450 per day or monthly subscriptions starting from Rs. 11,500. Annual meal packages offer roughly 30% savings over daily rates.
  • In-Home Housekeeping: Rs. 2 per sq. ft. of built-up area per month for daily floor sweeping, mopping, dusting twice weekly, waste bin clearance and personal tea cup/plate washing. Deep kitchen and utensil cleaning is available at an additional Rs. 1,500 per month.
  • Laundry and Ironing: Rs. 1,250 per person per month, covering approximately 30 regular garments weekly.
  • Private Balcony Garden Upkeep: Rs. 1,000 per month.
Do I still pay if the home is lying empty?

Yes. Common campus maintenance and club membership remain payable even when the flat is unoccupied, because security, horticulture, common utilities and medical staff must run continuously for the whole society.

However, usage-linked optional services like daily meals, flat housekeeping and laundry are not charged while you are away.

Will the maintenance charge go up?

No, not for the first five years. The base rate of Rs. 5 per sq. ft. is locked and fixed for the first 5 years of operations, which is fully covered by your upfront maintenance deposit. During this five-year period, you will receive no surprise maintenance bills or escalation notices.

After completion of five years, operational expenses will be reviewed transparently with the resident body based on prevailing cost indices.

I am being asked for five years of maintenance up front. What is that?

It is not an additional surcharge. It represents your first five years of monthly maintenance deposited in advance, ensuring peace of mind with zero monthly maintenance invoices for 5 full years from possession.

The rate remains locked for the entire tenure. Any intermediate inflation or escalation in campus running costs is absorbed by the management.

What are the one-time charges?
  • GST at 5% on the agreement value of the flat
  • Security deposit, water connection and MPSEB electricity meter charges
  • Sinking fund at Rs. 100 per sq. ft. (a permanent reserve fund for long-term capital replacements)
  • Uma Club lifetime patron membership at Rs. 10,000 per unit (one-time payment)
  • Government Stamp Duty and Sub-Registrar registration charges at actuals (notably discounted in Madhya Pradesh when registered in a woman's name).
What happens if I am late paying?

If monthly optional dues remain outstanding beyond 60 days, interest at 18% per annum is applicable on pending dues. The management reserves the right to adjust arrears against the security deposit and pause non-essential convenience services until cleared.

Our team proactively coordinates with families well in advance to prevent any service disruption.

What is NOT covered by anything I pay?
  • Electricity and piped water consumed inside your private flat (billed as per sub-meter)
  • Custom interior renovations or major modifications within your four walls (minor handyman repairs are assisted free by our in-house maintenance staff)
  • Personal 1-on-1 nursing care and private medical prescriptions
  • External hospitalisation, doctor consultant fees and diagnostics
  • Personal transportation, cabs and personal vehicle fuel

Care and safety

Emergency response protocols, doctors and security

Is this a nursing home or assisted living?

No. Urja is an active, independent senior living residential community. You own your private home with complete autonomy and privacy. The community provides a senior-friendly ecosystem with 24x7 security, emergency medical response, dining and leisure infrastructure so daily life is effortless.

It is not a clinical nursing institution. Personal attendant or round-the-clock bedside nursing is arranged separately as an optional paid service.

What actually happens if someone falls at two in the morning?

Each flat is fitted with emergency pull cords and call buttons in bedrooms and bathrooms. Qualified nursing staff and security attendants are stationed on campus 24 hours a day and respond immediately. A duty medical officer is available on call. If hospitalisation is advised, a dedicated on-campus ambulance transfers the resident to the hospital at zero transit charge.

Hospital admission charges and medical treatment expenses are borne by the resident or family under their existing health insurance policies.

Which hospital, and how far?

Jupiter Hospital / Vishesh is approximately 23 minutes away, Kokilaben Dhirubhai Ambani Hospital is around 36 minutes and CHL Hospitals is 40 minutes via the Ring Road bypass. CHL Urja is promoted by the founders of CHL Hospitals, bringing over 25 years of trusted healthcare leadership in Indore and Central India.

Who are the nurses and attendants, and how many?

The medical desk operates 24 hours across 3 rotating shifts with certified nursing staff, assisted by trained ward attendants day and night, an on-call physician and 24x7 ambulance drivers.

What about security?

Gated campus security with 24x7 CCTV surveillance in all common areas, boom barriers at vehicle check points, smart RFID access controls, complete fire-fighting system with wet risers and smoke sensors and emergency panic switches.

Daily life

Dining plans, Uma Club and temple facilities

Do I have to eat in the dining hall?

Not at all. Every flat features a modular kitchen. The community dining facility is designed for comfort when residents prefer not to cook daily. You are free to opt for full-month meal plans, select single meals or cook at home whenever you wish.

What are the club timings?

Uma Club facilities operate daily from 6:00 AM to 9:00 PM. Dedicated timings for certified fitness instructors, swimming coaches and yoga sessions are circulated via the monthly community schedule.

What is included in the club, and what costs extra?

Complimentary for Members: Walking and jogging track, fitness gymnasium, heated indoor swimming pool, group yoga and pranayama sessions, library and reading lounge, card room, table tennis, pickleball court, indoor board games, wellness lectures and festive celebrations.

A-la-carte Services: Fine dining restaurant, healthy juice bar, personal physical trainer, physiotherapy and naturopathy clinic, beauty salon and spa, private movie screening lounge, guest rooms and banquet hall bookings.

Can my grandchildren use the pool?

Yes. Visiting grandchildren under 15 years can use complimentary club amenities under your supervision. Guests aged 15 and above have free access to gardens, library and walking tracks, while a nominal guest fee of Rs. 100 per visit applies for swimming pool and pickleball usage.

Is there a temple?

Yes, a serene temple courtyard with regular satsang and prayer gatherings is situated within the campus, accompanied by a zen garden, central lawn, Miyawaki walking trails, an acupressure pathway and senior community gardening beds.

Ownership and exit

Freehold ownership, RERA milestones and resale guidelines

Do I actually own the apartment, or is it a lease or a licence?

You receive 100% clear freehold ownership. The property is transferred via a registered Sale Deed in your name in a project registered with MP RERA under registration number P-IND-25-5919. Ownership title passes to you upon Sub-Registrar registration.

When will it be ready?

Possession is slated on or before 31 March 2027, subject to standard statutory approvals. Keys are handed over within thirty days of Sale Deed registration.

How is payment structured?

Payment schedules are tied to construction milestones compliant with RERA regulations: 10% booking token, followed by stage-wise slabs for plinth, RCC frame, brickwork, internal plaster, vitrified flooring and the final 5% at possession and registry.

Can I sell it later?

Yes. You are free to sell the property at market value. Resale requires prior written consent from the community management with standard transfer documentation so the new buyer agrees to maintain senior living covenants. The resident occupant must continue to be 55 years or above.

Can I rent it out?

Yes, though Urja is primarily envisioned for owner-occupants. Any prospective tenant must be 55 years of age or older, execute the standard resident code of conduct and obtain society approval. Rental terms and yields remain strictly between you and your tenant; there is no assured rental return or speculative appreciation guarantee.

What if I change my mind after booking?

You may cancel your booking by providing written notice. Your deposited amount will be refunded after statutory deduction capped at a maximum of 10% of the flat value, in strict alignment with MP RERA guidelines.

The uncomfortable ones

Long-term continuity, legal covenants and management safeguards

Who actually runs this place, and what if they walk away?

Uma Club and the residential estate are managed by Shri Kunj Buildcon LLP under a structured long-term operating agreement with the master developer, 3R Futures LLP. The obligation to maintain the community is an institutional covenant that attaches to the property title rather than any single individual.

Under the operating charter, any management transition requires a mandatory 90-day transition notice and an orderly handover to an accredited facility management firm to ensure campus operations never lapse.

Is anything guaranteed?

We maintain full transparency with families: hospitality and healthcare services are delivered to high professional standards on a best-efforts basis. Continuity is safeguarded through institutional agreements and dedicated reserve funds rather than unilateral personal promises. Force majeure events (such as power grid failures, statutory changes or severe weather) are managed with standby emergency systems.

There is no assured financial dividend or speculative return, and tariff reviews are conducted openly with prior notice.

What is the operator not responsible for?

The facility management entity is not liable for private personal belongings inside individual flats or accidental injuries within the premises, except in established instances of gross default. For third-party specialist services, management is responsible for rigorous vendor vetting and supervision.

These standard parameters are detailed clearly in the Maintenance & Services Terms for complete legal clarity.

Why should I trust this will still be running in fifteen years?

Institutional longevity is built into the legal model: a dedicated estate management company on a long-term lease, a non-lapsing sinking fund for generational maintenance, mandatory buyer covenants running with the property title and promoters who have built and managed premier hospitals in Indore for over 25 years.

We encourage you to review our RERA registration files and legal agreements with your legal advisor before making a decision.

Still deciding?

Request the complete set of agreement drafts before booking. We encourage families to review all clauses comfortably at home.

Come and visit the campus. Have a meal with us. Interact with our on-site care team.